Diverse Consultancy Training

Our training relies on a 'process of learning' approach and uses organisational change elements to fully appreciate what is meant by a Culturally Competent Organisation. We have completely revised the way in which this type of training is planned, facilitated and evaluated, spearheading training across staff levels, and putting a heavy emphasis on change and action planning. This approach has redefined what 'culturally competency' is all about and moves away from the conventional 'multi-cultural awareness' training that had been the norm.

Our trainers have been delivering Cultural Competency Training since 1998. We have consistently received excellent feedback from our in-house training services. The Diversity Roadshow 2006 is the vehicle through which we aim to bring our training courses to a wider audience.

We are planning to deliver courses on;
12th November in London
14th November in Bristol
19th November in Nottingham
26th November in Manchester

Click here for the Roadshow leaflet [size 155 KB PDF]

Towards Cultural Competence

Our changing communities need to be reflected in the way we run our organisations. We can no longer stagnate whilst all around us there is change.

If we want to provide services and work conditions that meet the requirements of people from different communities, we must take into account the needs of different cultural groups.

This course will help you to understand;

Why you need to use research based evidence
The differences in behaviour of migrating communities
How to use demographics to help plan services
How to define an ethnic group
How to provide services that meet the needs of different ethnic groups
What Cultural Competence is
Our own potential to discriminate
How to develop an action plan that meets both the national agenda
and local needs

‘Fantastic course, great tutors – approachable, interesting to listen to, very knowledgeable.’
Ann Stevens – Fire & Rescue Service

‘Very good, material used excellent. Very enjoyable, safe environment. Would highly recommend this training to all staff.’
Anna White – Social Worker

‘An Excellent Course! Very informative, interesting & enjoyable. The trainers kept the participants engaged and had a good sense of humor to help eal with difficult issues.’
Nazia Rehman – Health Educator (PCT)

‘A great relaxed informative seminar, Levi & Sultan are excellent lecturers and a fantastic knowledge base.’
Harry Roberts – Fire & Rescue Service

Diversity Roadshow 2007 Programme
9.00am	Registration & Coffee
9.20am	Welcome & Introductions To explore our expectations of the day Objectives of the day
9.40am	What is Cultural Competence? What does this mean to you? Would we be able to recognise a culturally competent organisation?
10.15am	Demography A snap shot of the UK Why is demography important?
10.45am	Ethnic Minorities & Inequalities What are some of the inequalities that exist? Ethnic minorities and our perceptions
11.15am	Tea/Coffee Break
11.30am	First Impressions Exercise Group exercise
12.00pm	Exploring Attitudes & Beliefs What influences our attitudes and beliefs? Our potential to discriminate
12.30pm	Lunch
1.15pm	African Caribbeans A Historical look at why this community do not fully engage with services
2.30pm	Tea/Coffee
2.45pm	Group Exercise
3.15pm	Muslims & Islam An overview of this community of people What do they believe? How would this impact on our service?
4.30pm	Implications Session What are the implications? A three tier approach
4.50pm	Evaluation and Finish